Welcome to teamLab Phenomena Abu Dhabi. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

Information We Collect

We may collect the following information:

  • Name and contact details
  • Email address
  • Billing and payment information
  • Booking and ticket details
  • Device and browser information
  • Website usage analytics
  • Customer support communications

How We Use Your Information

We use collected information to:

  • Process ticket bookings and payments
  • Provide customer support
  • Send booking confirmations and updates
  • Improve website performance and visitor experience
  • Prevent fraud and unauthorised activity
  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and personalise user experiences.

You can manage cookie preferences through your browser settings at any time.

Payment Security

Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers.

Sharing Information

We do not sell personal information. Information may be shared with trusted service providers who assist in operating the website, processing payments, or delivering services.

Data Retention

We retain personal information only as long as necessary for operational, legal, or security purposes.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

Contact Us

For privacy-related inquiries, please contact us at:
[email protected]